Privacy Policy

The following privacy statement explains how End To End Customs protects the privacy of personal information supplied by you when using our services. We understand how important your privacy is and warrant that information that is collected will only be used as outlined below.

The kinds of personal information we collect and store will depend on what products and services you request from us. Personal information about you may be collected when you communicate with us by any form of media (telephone/email etc); when visiting our web site; or when you contact us in person. Other information about you may also be collected from third party sources.

Information collected may include your name, address, telephone numbers, e-mail address; communications between you and us; and transactional information about your use of products and services. As we are required by law to obtain your consent to the collection of “sensitive information” we will assume that you have consented to the collection of all information, which is provided to us for use in accordance with the Statement, unless you tell us otherwise.

Under no circumstances will we sell client information. The only time information is disclosed to a third party is when it is related to the provision and/or improvement of services or if we are required to do so by Australian law. Examples of where information may be disclosed (including parties both within Australia and overseas) may include; to outside contractors such as freight companies – for the purpose that the personal information was collected (ie arranging the transport on your behalf/providing you with requested service, in the interests of security, customs and immigration policies. In both cases these entities meet with strict guidelines to preserve clients’ privacy.

We use cookies and other related technologies on our website. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.

Email addresses recorded by us for specific requested services and subscriptions are not disclosed to third parties and remain secured by us. Members are able to opt out of receiving such material at any time by unsubscribing through the specified channels.